Terms & Conditions

Online Ordering Terms & Conditions

By placing and order the customer acknowledges that they have read, understood, and agree to be bound by these terms and conditions.

Product Disclaimer

Next Home Furnishing has made every effort to ensure the accuracy of prices, images and information displayed on this website. While the product colours displayed should be considered a close rendition to the actual colour, they cannot be considered 100% accurate due to variation between computer monitor settings.

Orders

Customer must be over 18 years of age to enter into a contract of sale. Stock quantities are current at the time, however as these items are available in our show room, stock levels fluctuate during trading time. By placing an order the customer agrees to pay for and accept delivery of the goods as ordered.

Pricing

Next Home Furnishings may change prices listed on the website at any time. The price that you agree to is the price at the time of ordering and processing of payment. All prices are inclusive of GST.

Delivery

Delivery will be made via courier – flat rate $9.95 AUD. All orders will be dispatched within 2 business days from the date that payment for the product is received by us. Delivery times will vary based on location, please allow up to 14 days from order confirmation.

In Store Pickup

An ‘In Store Pickup’ option is available within our regular trading hours. Please check our website for trading hours, and take note of special hours over holiday periods.

Payment Information

Secure Payments: Payment is available via Paypal. Paypal is a secure payment site and is easy to use, whether you have an account or you are a first time user. PayPal provides a safe and secure means of processing credit card payments via the internet, for customer peace of mind.

Goods will not be dispatched unless payment has been successfully received. If the customer’s payment is unsuccessful, Next Home Furnishings will notify the customer and cancel the order.

Follow the simple instructions in PayPal to complete your purchase using your credit card or PayPal account.

Out of stock items

If any item is out of stock, we will let you know as soon as possible. You will be given the opportunity to place the item on back order, cancel the order or choose an alternative item. Goods on back order will be dispatched as soon as they are received by Next Home Furnishings.

If one or more items for your order are out of stock, Next Home Furnishings will make contact before splitting the order delivery.

Online Order Refund Policy

All returns are subject to Next Home Furnishings receiving the item back within 7 days of purchase, unless otherwise authorised by Next Home Furnishings. Items must be returned with their original packaging and, unless they were damaged prior to the customer receiving them, must still be in an unused and saleable condition.

Only once returned items are received a replacement, exchange or refund can be arranged.

While every effort is made that all goods dispatched are in perfect order, Next Home Furnishings cannot take any responsibility for goods lost or damaged in transit.

If damaged goods are received please contact us within five business days to arrange for return or exchange. Next Home Furnishings will replace faulty items on approval of fault. No postage will be charged on replacement of faulty items. If, for any reason we no longer have the product in stock we will offer you an exchange or a refund. Please allow 14 business days for a refund to be processed.

All Special Orders & clearance products are final sale and are not valid for exchange or refund.

Cut Fabric

All fabrics are cut to order, Next Home Furnishings does not offer returns for change of mind. We will not offer returns if you are unhappy with the colour.

To obtain an accurate indication of a fabric colour, Next Home Furnishings recommends requesting a cutting, or visiting a showroom to view the fabric in person. Please note there may be some variation between fabrics from different dye lots.

Privacy Policy

Next Home Furnishings respects your privacy. We will only collect personal information when you have provided such details to us and we will use that information only for the purpose for which you provided it to us. Next Home Furnishings will not use it for any other purpose without your consent. We will not disclose personal information about you to any other group or organisation for any purpose unless we have your consent to do so.